- Call or chat with a registered vet nurse 24/7
- Get health, behavioural, training and nutrition advice
- Free to all Knose members
Or call 1300 187 037
- Call 1300 187 037 toll-free any time (or Live Chat) 24/7
- Confirm the email address you use with your Knose policy or membership
- Get the answers you need
- There when you need it
Late nights, early mornings and anywhere in between. Get the answers you need when you need them, 24/7.
- Reduce Stress
How serious is it? Do you need to go to the ER vet? Or can it wait? Stop the guesswork. Call the Pet Health Hotline and know for sure.
- Expert help at hand
Why search online for answers? Feel comfortable knowing you’re getting personalised pet help from a registered vet nurse instead.
What others are saying
Nrick77
November 2019
Hopefully I don't ever need to use this insurance but I wanted a plan just in case. I looked into a few options to insure my new pup and found Knose offered one simple plan that was easy to understand and provided great limits. With three coverage options of my choosing, and at affordable prices, I have chosen to opt for 80% coverage. After noticing errors in my policy (my mistake) I needed to contact customer service and make some changes. I found the staff at Knose to be extremely helpful and quick in their responses. Really lovely to deal with.
Happy insurance broker Sydney
September 2019
Knose have been able to answer all my questions, whether they've already known the answer or had to call me back (And yes, I did get a callback in fact it was the same day) and it's left me feeling very confident in protecting my pup with Knose. The policy is extremely easy to read in comparison to other insurers’ giving me the clearest understanding of what I am and am not covered for.
As an insurance professional I'm very picky with my insurances and customer experience & am so far beyond impressed with Knose's pet insurance product and their customer service.
Keep up the great work!
Kaylene
Queensland, August 2019
I recently purchased pet insurance from Knose. The very next month, I noticed the dog had a sore ear, so off to the vet. Made this claim and was quickly contacted by the team. Claim was processed and money was in my account. Thanks Knose!
Kat G.
January 2023
Over the years with different babies, I've tried three different insurance providers. Knose being the third one.
Without a doubt Knose provides the friendliest service and quickest turnaround... If you are looking for a company that genuinely provides customer service who meets their obligations under their policy, Knose is the way to go.
Ramj J.
November 2022
Quick, simple and reliable! I've been with Knose Pet Insurance for over 3 years and have not been disappointed once. Low premiums, 90% refunds and a high refund rate. If only other insurance companies were more like this.
Wellness plans is a cost-effective way to maintain your pet’s health regime. Wellness plans primarily help you maintain a proactive, preventive care your vet recommends. But there are many other benefits including convenience, budgeting and in some cases earlier disease detection.
A wellness plans is a cost-effective way to maintain your pet’s health regime. Not only do they spread the costs throughout the year to help with budgeting, they are also super convenient.
Not all vets have wellness programs and of course, even those that offer them don’t all use Knose to help administer their plans. If your vet offers a wellness plan, whether administered by Knose or not, fantastic. If they don’t offer a wellness plan then why not let them know about Knose?
In that case, please register your interest here .
Wellness plans primarily help you maintain the proactive, preventive care your pet needs. If covers routine pet care items you should be doing and should plan for. But there are many other benefits including convenience, budgeting and in some cases earlier disease detection.
Pet care can be overwhelming. And it’s hard to keep track of what exactly your pet needs and when they need it. A wellness plan removes the guesswork and makes it easier than ever to care for your pet. Never run out or forget your flea, tick and worming treatments again. When included on a Knose wellness plan, they are delivered to your home in the right dose when due. It is pet care made easy.
Knose exists to make Australian pets the healthiest and happiest in the world. A big goal? Maybe. But that’s what drives us to do what we do. And we’re taking steps to get there. Our mission is to ensure pets get the best care, and that they’re protected if something goes wrong.
Simply give us a call on 1300 356 642 or complete the Contact Us form and we’ll happily answer any questions you have. Or you can see if there’s a vet near you offering Knose Wellness Plans.
