Website Terms of Use
Please take the time to read these terms of use. By using the Website and the Services and information offered on the Website, you are agreeing to these terms and conditions.
If you purchase products through the Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree to those terms and conditions, which you will be directed to read prior to making your purchase.
Definitions
Services means the pet insurance related services provided by Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL 536651) and/or the pet care related services provided by Knose Care Pty Ltd (ABN 96 619 770 973).
The Website means the website knose.com.au.
We / Us / Our etc means Knose Financial Services Pty Ltd (ABN 38 620 795 735, AFSL 536651) as well as any related bodies, corporations, affiliates, employees, officers, and agents of these companies.
You / Your means users of the Website.
Accuracy of content
We have taken reasonable care and precautions to ensure that the information we provide on the Website is accurate. However, we cannot warrant, guarantee or make any representations, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on the Website or on any linked sites, to the extent permitted by law.
The information contained on the Website should not be relied on, and you should seek your own professional advice.
Use
The Website is made available for your personal use on the basis of your acceptance and compliance with these terms and conditions. By using the Website, you are agreeing to these terms and conditions.
The Website is not intended for persons under the age of 18. If you are under 18, you should speak to your parents, your guardian or a responsible adult and obtain their permission to use the Website.
You agree that you will use the Website in accordance with all applicable local, state, national and international laws, rules and regulations.
You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other inappropriate way or in a way which would not be in accordance with these terms and conditions of using the Website or the Services.
If you contribute to our forum (if any) or make any public comments on or via the Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which would not be in accordance with these terms and conditions of using the Website or the Services, then we may, at our discretion, refuse to publish such comments and/or remove them from the Website.
Passwords and logins
You are responsible for maintaining the confidentiality and security of your passwords and login details and for all activities carried out using your password and login.
Data Harvesting
In using the Website you agree that you will not, either directly, or indirectly through another party, use any robot, spider, screen scraper, data aggregation tool or other device or process to process, monitor, copy or extract any web pages on the Website, or any of the information, content or data contained within or accessible through the Website, without our prior written permission. Further, you agree not to use any process to aggregate or combine information, content or data contained within or accessible through the Website with information, content or data accessible via or sourced from any third party. In addition, you agree not to use any information on or accessed through the Website for any commercial purpose or otherwise (either directly or indirectly) for profit or gain. You also agree not to reverse engineer, reverse assemble, decompile, or otherwise attempt to discover source code or other arithmetical formula or processes in respect of the software underlying the infrastructure and/or processes associated with the Website, or copy, reproduce, alter, modify, create derivative works, or publicly display, any part of any content from the Website without our prior written permission.
Limitation of Liability
To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation, lost or misdirected orders, lost profits, lost goodwill, or lost or stolen programs or other data, however caused and under any theory of liability arising out of or in connection with: (1) use of the Website, or the inability to use the Website by any party; or (2) the services or information offered on the Website; or (3) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or (4) operational or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.
Information Collection
Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using the Website and the Services associated with the Website, you are agreeing to our Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, please click here.
Confidentiality
All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of the Website will be confidential due to the potential ability of third parties to intercept and access such information.
Intellectual property and copyrights
We hold the copyright to the content of the Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by us, in which case we may require you to sign a license agreement.
If you wish to use content, images or other materials that are our intellectual property, you should submit your request to us at the following email address: hello@knose.com.au.
Trademarks
All trade names, trade symbols, slogans, logos, trademarks contained on the Website in relation to Knose are our intellectual properties. Use of these trademarks is strictly prohibited except with our express, written consent. There may be other trade names, brand names, trade symbols, logos, slogans, trademarks, service marks, brand names, company names, logos, slogans, trademarks or service marks on the Website that are the property of other respective owners.
Third Party Websites
The Website may contain links to other internet websites that are not maintained by us (“Third-Party Sites”). These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the Third-Party Sites, or their contents or any associated products or services. We accept no liability for loss or damage arising out of or in connection to your use or reliance of the Third-Party Sites. Should you have any questions regarding the Third-Party Sites, you should address them directly with the relevant site administrator.
You may provide a link to our articles or home page on the Website. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to any material on the Website at any time by notice to you.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes concerning the Website and/or the Services are to be resolved by the courts having jurisdiction in New South Wales, Australia.
We retain the right to bring proceedings against you for breach of these terms and conditions, in your country of residence or any other appropriate country or jurisdiction.
